Excellent communication from all contacts which made the whole process seamless and stress free. A massive thank you.
Excellent communication
- Andrea L -
- 16 January 2023
Brook Miller Mobility love to hear back from our customers and find out how much they’re loving their new Wheelchair Accessible Vehicle, Motorhome, Boot Hoist, or even just their brand new shiney walking stick. We take great pride in making sure we provide a quality service.
Excellent communication from all contacts which made the whole process seamless and stress free. A massive thank you.
Following a long search for a company to carry out works to our motorhome we contacted Brook Miller Mobility who invited us to their premises with the van for a chat. After a guided tour of the workshops, we felt very comfortable for the required works to be carried out. Throughout the whole process, communication was excellent and found them very easy to deal with. When we picked the van up, the work was to a very high standard and was exactly to our specification and what had been discussed.
I’d highly recommend this company and would certainly have no hesitation in using them again.
Staff were always helpful when I contacted them either by e-mail or phone. The staff member who came to demonstrate the van was very helpful and cheerful and made our decision to go with a VW much easier.
Good that they come to check after having the car 2 weeks and that Brook Miller let me know this was happening. I would recommend to others.
Leeanne was absolutely excellent to deal with. Tony who came out with the vehicle was very good too. We would definitely highly recommend Brook Miller. Thank you.
I cannot fault the service I have received by Brook Miller throughout the entire process. I was very happy with everything
The staff on all levels were friendly, professional and very helpful at all times. Nothing was too much trouble. Especially helpful was Leeanne. The delivery and handover guys were also very good and the hamper was amazing! Especially the cakes!!
Just wanted to say how brilliant Brook Miller is. Just had another call, asking where our tail lift engineer is. Mega helpful person at the other end, as always. When you spend your life fighting to get carers, funding, help with your kids, you can get a bit jaded and resentful. The people at Brook Miller restore your faith. Brook Miller, and the kind and helpful people who operate their phones need to know what a difference their care, dilligence and professionalism makes. Thank you.
Great service from start to finish. Leeanne looked after the sale and she was professional and delivered great customer service and communication. Very happy with the car. I will recommend Brook Miller to others. Many thanks!
All staff extremely helpful all the way through the process!
Ben is always very helpful. He explains our options and is fully aware of Richards difficulties. We are happy to continue for years to come using Brook Miller.
All the staff are amazing but a huge thank you goes to the demonstrator for all his patience when showing us around the vehicles and the demonstrations, most importantly we must once again thank the most wonderful Leeanne for her dedication and her determination to get us a WAV during these difficult times.
Leeanne went over and beyond just doing her job. She takes the personal touch and got the result for my mum and all the family.
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