New Wheelchair Accessible Vehicles

Brook Miller Mobility supply a vast range of new wheelchair accessible vehicles (WAV’s) which can be custom built to the user’s specific needs.

 

Our new WAV vehicles are available for either private purchase or through the Motability Scheme.

 

Enabling a wheelchair user to get easy access in and out of a vehicle can make your everyday routine easier. We can also offer wheelchair users complete independence if they are able to be the driver of the vehicle with our wheelchair driver solutions.

The WAV Vehicle Process

Regardless of the vehicle you choose, buying involves the following process;

Order Your Wheelchair Accessible Vehicle

Choose from a wide range of wheelchair accessible vehicles available from Brook Miller Mobility.

 

When you contact us, we will discuss your specific requirements. Including how you wish to access the vehicle, how many seats and which layout would best suit your needs.

 

We can also check your wheelchair dimensions, the width and length of the chair, plus the wheelchair users’ seated height. We can then help you compare the wheelchair dimensions to the access dimensions for each vehicle to check suitability.

 

Not sure which vehicle you like? A great starting point is to ask us to send you a full brochure pack in the post. Each vehicle brochure shows the access dimensions, as well as a range of sample layouts.

 

We will also include our price guide, updated quarterly. The price guide has both the retail prices of the mobility vehicles for private purchase, plus Motability advanced payment amounts. If you need help with how to check your eligibility for a Motability Grant, we can also give you the details for how to contact them.

No Obligation Home Demonstration

Once you have chosen the vehicle you would like to see, and we have checked that the vehicle will be suitable, we will book your home demonstration. Our experienced demonstrators and will be able to answer all your questions and show you how the vehicle works.

 

They will bring the vehicle to your home and work with you to ensure the vehicle is going to meet your needs. This includes assessing any potential parking issues, wheelchair access dimensions and storage requirements. They can make recommendations about the various vehicle adaptations that are available.

Complete Motability or Finance paperwork

Once you are completely happy with your selection, we will guide you through your vehicle paperwork. The paperwork will be different depending on whether you’re ordering a Motability WAV or financing the vehicle yourself. Our staff are here to ensure the whole process is as easy as possible.

Regular Order Updates

Once your paperwork is received, we will order your vehicle. The vehicle will be delivered to us from the manufacturer and then we will complete the conversion and adaption work in our workshop. Throughout the process, you will receive regular updates about your order.

Saftey and Quality

When the vehicle is complete, we must then ensure it passes all the rigorous safety checks before we book your delivery date. Every vehicle we convert has an individual check prior to delivery, called an “Individual Vehicle Approval” (IVA). This is a specialist test for adapted vehicles, carried out by VOSA. VOSA is the Vehicle and Operator Services Agency, an independent government organisation preventing the vehicle from being registered with the DVLA without a pass. https://www.gov.uk/vehicle-approval/individual-vehicle-approval

 

Our vehicles also comply with PAS: 2012 – the UK benchmark of design and construction of wheelchair accessible vehicles. https://www.wavca.co.uk/pas-2012.html

Take Delivery

We will deliver the vehicle to your home address and help you to become familiar with the controls and functions of the vehicle. We are then just a phone call away for any after-sales care you may require.

4 Week Familiarisation Check

We understand that you need time to try your new vehicle so we will come out again in the first 4 weeks to discuss your new vehicle and make sure it is giving you everything you need. This is a free service.

Annual Inspection and Servicing

We can also include a low cost (included free for Motability customers) annual home inspection to ensure the ongoing reliability of the conversion. This also allows for preventative maintenance, giving you peace of mind.

WAV Vehicle Insurance Partners

When you’ve invested in one of our manual or automatic wheelchair accessible vehicles you’re going to want to make sure you’re well protected. You’ll need insurance.

If you don’t have suitable disabled car insurance you could be left out of pocket in the event of damage or theft. But don’t worry, we are delighted to announce that Brook Miller has teamed up with Fish Insurance to ensure all our customers can enjoy discounts of up to 35% on WAV car insurance designed for people with disabilities, limited mobility or for those that drive on behalf of disabled people.

Visit our showroom or call us on 01422 376 645 to discuss your new vehicle requirements.

 

You can also browse our brands below. Information on access type and use options also follow below together with our FAQ’s.

Lowered Floor Solutions

Rear Lift Solutions

Side Entry Solutions

Internal Transfer Solutions

Driver / Upfront Passenger Solutions

Vauxhall Combo Life

Lowered Floor

The Vauxhall Combo Life is a new addition to Brook Miller Mobility’s range of wheelchair accessible vehicles and is a great option for a compact and stylish car. The Combo Life is the short wheelbase version, which allows for a rear passenger wheelchair position plus an additional rear passenger seat.

 

The Combo Life XL with a longer wheelbase allows for the secnd row passenger bench seat to be retained with the rear passenger wheelchair position. The conversions include a lowered floor with rear ramp and dual side sliding doors to ensure ease of access.

Vauxhall Combo Lowered Floor Wheelchair Accessible Vehicle

Volkswagen Caddy

Lowered Floor

The Caddy 5 is the latest model of Volkswagen’s ever popular MPV. This short wheelbase model allows you to retain the rear passenger bench seat to accommodate more passengers if you’re not transporting a wheelchair user.

 

This rear wheelchair passenger solution vehicle is fitted with the innovative FLEXI Ramp which allows you to lay the ramp flat inside the vehicle for added luggage space when the wheelchair is not secured in place. Entering and exiting the vehicle using the ramp couldn’t be easier, with an assisted counter balance which makes lifting and lowering effortless.

Volkswagen Caddy Lowered Floor Wheelchair Accessible Vehicle

Volkswagen Caddy Maxi

Lowered Floor

The Caddy Maxi is the long wheelbase version of the all new Volkswagen Caddy, allowing you to retain the second row bench seat to accommodate more passengers, with the option of easily folding or removing the seat completely. Available in both Caddy Maxi and Caddy Maxi Life trim levels, this conversion makes the perfect compact wheelchair accessible vehicle.

 

Fitted with a B-Active lightweight ramp which allows you to lay the ramp flat inside the vehicle for added luggage space when the wheelchair is not secured in place makes this a very versatile conversion. Entering and exiting the vehicle using the ramp couldn’t be easier, with an assisted counter balance which makes lifting and lowering effortless.

Volkswagen Caddy Maxi Lowered Floor Wheelchair Accessible Vehicle

Renault Trafic

Lowered Floor

The Renault Trafic delivers a practical solution to meet a wide variety of needs. It is an ideal option for a large capacity wheelchair accessible vehicle, available in long and short wheelbase models. The Trafic combines impressive performance with great fuel economy, with a wide range of vehicle options available. All the room you’ll ever need in a sleek, powerful package.

 

Fitted with a rear mounted hydraulic lift for easy wheelchair access and offers a selection of seating layout options that will ensure the Renault Trafic can meet a wide range of needs. The Trafic comes with 4 seats plus a single wheelchair passenger position as standard, with additional options available including a second wheelchair position.

Renault Trafic Lowered Floor Wheelchair Accessible Vehicle

Volswagen Shuttle

Centro

This Volkswagen lowered floor rear passenger solution is available in a choice of either Transporter Shuttle S or SE models in both long and short wheelbases. Benefiting from the Light & Vision pack, standard on SE models giving you even more features. The Centro conversion can accommodate up to two wheelchair positions on long wheelbase models and offers a maximum of 7 seats.

 

The wheelchair user gains access to the vehicle via a lightweight, low angle ramp on to a lowered floor. This provides excellent forward and side vision and a massive 1470mm (59inch) of internal headroom. The wheelchair user has the benefit of sitting between other rear passengers.

Volkswagen Shuttle Centro Wheelchair Accessible Vehicle

Volkswagen Caravelle

Centro

This Volkswagen Caravelle Centro is available in a choice of either SE or Executive models in both long and short wheelbases. The Centro conversion can accommodate up to two wheelchair positions on long wheelbase models and offers a maximum of 7 seats.

 

The wheelchair user gains access to the vehicle via a lightweight, low angle ramp on to a lowered floor. This provides excellent forward and side vision and a massive 1470mm (59inch) of internal headroom. The wheelchair user has the benefit of sitting between other rear passengers.

Volkswagen Caravelle Centro Wheelchair Accessible Vehicle
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Renault Trafic

Rear Lift

The Renault Trafic delivers a practical solution to meet a wide variety of needs. It is an ideal option for a large capacity wheelchair accessible vehicle, available in long and short wheelbase models. The Trafic combines impressive performance with great fuel economy, with a wide range of vehicle options available. All the room you’ll ever need in a sleek, powerful package.

 

Fitted with a rear mounted hydraulic lift for easy wheelchair access and offers a selection of seating layout options that will ensure the Renault Trafic can meet a wide range of needs. The Trafic comes with 4 seats plus a single wheelchair passenger position as standard, with additional options available including a second wheelchair position.

Renault Trafic Rear Lift Wheelchair Accessible Vehicle

Volkswagen Shuttle

Rear Lift

This Volkswagen hydraulic lift rear passenger solution is available in a choice of either Transporter Shuttle S or SE models in both long and short wheelbases. Benefiting from the Light & Vision pack, standard on SE models giving you even more features. The Shuttle Rear Tail Lift conversion can offer a maximum of 7 seats on both long and short wheelbase models.

 

A very popular conversion with entry for the wheelchair or scooter user via a fully automatic rear tail lift capable of lifting up to 350kg (54 stone) with an impressive platform length of 1350mm (53inch). A range of flexible seating plans capable of accommodating as many as three wheelchair positions in long wheelbase conversions.

Volkswagen Shuttle Rear Lift Wheelchair Accessible Vehicle

Volkswagen Caravelle

Rear Lift

This Volkswagen rear passenger solution is available in both long and short wheelbases. SE & Executive specification is also available on the Caravelle. With all Caravelle models you retain the factory floor rails giving you more flexability with seating, enabling you to slide seats and even tables into the desired position.


A very poplular conversion with entry for the wheelchair or scooter user via a fully automatic rear tail lift capable of lifting up to 350kg (54 stone) with an impressive platform length of 1350mm (53inch). A range of flexible seating plans capable of accommodating two wheelchair positions in long wheelbase conversions.

Volkswagen Caravelle Rear Lift Wheelchair Accessible Vehicle

Renault Master

Rear Lift

The Renault Master comes in 3 sizes. Firstly the SL28 which is a short wheelbase model with a low roof, next is the MM33 which has a medium wheelbase as well as a medium height roof. Finally, the LM35 which offers a long wheelbase along with a medium height roof. These are all available with a Business or Business+ specification.


Providing a wide range of seating plans the Master offers both practicality and versatility in abundance with no compromise in comfort. With a range of options and a high specification as standard the Master is ideal for wheelchair access conver­sions. Options include a maximum of 4 wheelchair positions with many more seating plans available.

Renault Master Rear Lift Wheelchair Accessible Vehicle
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Renault Trafic

Side Entry

The Renault Trafic offers a wide range of base vehicle options in a sleek, robust design. Available in long wheelbase, it is an ideal vehicle that covers a wide range of needs. The Trafic combines impressive performance with great fuel economy and offers customers the option to upgrade to the Sports+ pack offering numerous features.


The ideal large capacity vehicle while retaining the third row passenger bench seat to offer 6 passengers plus one wheel­chair user as standard. Wheelchair access is gained at the side via a hydraulic lift. Available in both long and short wheelbase models.

Renault Trafic Side Entry Wheelchair Accessible Vehicle

Volkswagen Shuttle

Side Entry

The rear passenger solution with side entry wheelchair access is available in a choice of either Transporter Shuttle S or SE models in both long and short wheelbases. Benefiting from the Light & Vision pack, standard on SE models giving you even more features. The Shuttle Side Entry Solution can offer a maximum of 6 seats on both long and short wheelbase models, retaining the rear passenger bench seat.

 

The side entry solution gives you the option of either an Autolift SKY 1100 LITE internal hydraulic lift or an AMF K90 underfloor cassette lift. Other lifts are available.

Volkswagen Shuttle Side Entry Wheelchair Accessible Vehicle

Volkswagen Caravelle

Side Entry

The rear passenger solution with side entry wheelchair access is available in both long and short wheelbases. Both vehicles come in either manual or DSG (Auto) options. With the Cara­velle models you retain the factory floor rails giving you even more flexability with seating, enableing you to slide seats and even tables into the desired position.

 

By retaining the rear bench seat you have the ability to carry more passengers as well as having a dedicated luggage area. The side entry solution gives you the option of either an internal hydraulic lift or an underfloor cassette lift.

Volkswagen Caravelle Side Entry Wheelchair Accessible Vehicle
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Volkswagen Shuttle

Internal Transfer

The Internal Transfer Solution is specifically designed for wheelchair users capable of transferring from their wheelchair into a 6-way driver’s or front passenger seat. Available in both Shuttle S and SE models in both long and short wheelbase options allowing for a flexible range of seating layouts. The wheelchair user can gain access to the vehicle by either using a low angle lightweight ramp or an hydraulic rear lift.

 

Both conversions are equipped with automated entry with the option of various automatic docking systems to safely secure the wheelchair. The “6-way” transfer seat raises and lowers up to 180mm (7inch}, rotates 90° and travels back and forth up to 400mm {16inch} to make transfering as easy and as safe as possible.

Volkswagen Shuttle Internal Transfer Wheelchair Accessible Vehicle

Volkswagen Caravelle

Internal Transfer

The Internal Transfer conversion is specifically designed for wheelchair users who can transfer from their wheelchair into a 6-way driver’s seat. Available with a choice of both long and short wheelbases. Access to the vehicle can be gained via a lightweight low angle ramp or rear hydraulic lift.


A “6-way” seat is provided at the driver station. The seat has the ability to raise and lower up to 180mm {7 inches), rotate 90 degrees and travel back and forth up to 400mm {16 inches) to make transfering easy and as safe as possible. The wheelchair is automatically secured in the optimum position for transfer.

Volkswagen Caravelle Internal Transfer Wheelchair Accessible Vehicle
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Volkswagen Shuttle

Driver / Upfront passenger

The Driver & Passenger Upfront conversion is specifically designed for the wheelchair user to sit in an upfront position, either in the driver’s or front passenger location. Available in both Shuttle Sand SE models in both long and short wheelbase options allowing for a flexible range of seating layouts.


The wheelchair user gains access to the vehicle by an automat­ed tailgate and hydraulic rear lift. Both conversions are equipped with automated entry with the option of various automatic docking systems to safely secure the wheelchair.

Volkswagen Shuttle Upfront Wheelchair Accessible Vehicle

Volkswagen caravelle

Driver / Upfront Passenger

The Driver & Passenger Upfront conversion is specifically designed for the wheelchair user to sit in an upfront position, either in the driver’s or front passenger location. Available in both Caravelle SE and Executive models in both long and short wheelbase options allowing for a flexible range of seating layouts.

 

The wheelchair user gains access to the vehicle by an automat­ed tailgate and hydraulic rear lift. Both conversions are equipped with automated entry with the option of various automatic docking systems to safely secure the wheelchair.

Volkswagen Caravelle Upfront Wheelchair Accessible Vehicle
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Types of Wheelchair Vehicles

The types of Wheelchair Accessible Vehicles available from Brook Miller Mobility can be split into the below groups depending on the type of wheelchair access:

Lowered Floor WAV's

Also known as a Centro layout, the Centro has a lowered floor with a rear ramp to provide easy wheelchair access into the vehicle. Our Fiat Qubo and Volkswagen Caddy WAV’s are only available in the Centro layout, but many of our other vehicles come with a choice of lowered floor or rear tail lift conversions.

 

The entrance height access dimensions of a Centro layout are often greater than a rear tail lift due to the lowered floor so are a particularly good choice for taller wheelchair users or those who have high wheelchairs.

 

Depending upon the type of wheelchair you have, you may want to discuss having a winch fitted to a Lowered Floor vehicle which can help you with access. A winch is a motorised cable that is attached to your chair and pulls the chair into the vehicle. However, most powered wheelchairs will be able to get up the ramp without any extra equipment. We will check whether a winch is recommended during your home demonstration.

 

With manual ramps, someone must undo the ramp from the safety latch, unfold and lower the ramp to the floor. The ramps we fit at Brook Miller Mobility are lightweight and easy to use. However, it is important to consider whether the person who you are travelling with will be able to manage this task both now and for the duration of your Motability lease, or future of the vehicle if you are making a private purchase. Alternatively, we can fit an automatic ramp which is operated via remote control, this is normally fitted in conjunction with an automatic tailgate although this is not always required, this can again be assessed during your home demonstration.

Rear Lift WAV's

A Rear Tail Lift WAV can offer greater independence for access as there is no incline to push the wheelchair up and are operated by remote control.

 

They require less effort than a rear manual ramp which may be a good option if your carer struggles to bend or lift and can help future proof the WAV for the term of your lease if this is a concern.

 

Having a rear tail lift is dependent on the entry height a wheelchair user needs but does give you the advantage that the floor of the vehicle is not adapted which makes it the perfect conversion for an internal transfer or drive from vehicle as the floor is fully flat.

Side Entry WAV's

Often the ramps and lifts are fitted are the rear of the vehicle, however, we can also provide wheelchair access via a side lift.

 

Side lift has a great benefit that it puts a wheelchair user in the centre of the vehicle, which can be a preferred option depending upon personal circumstances.

 

A side lift may also be chosen for example if your driveway does not have space for rear access, however, you may find it more difficult to find a suitable parking space when out and about.

With the above information in mind, we know there is a lot to think about when selecting your WAV vehicle, however, Brook Miller Mobility is here to help, please contact us with any questions or read our FAQ’s below.

Driver and Upfront Wheelchair Passenger Vehicle Solutions

Brook Miller understands that no two people are the same and all require personalised options. However, to help you with your journey to finding your ideal WAV our new vehicles fall into 2 main types. The vehicle conversion and/or controls will be designed around these 2 scenarios.

1. The first is where the wheelchair user is a rear passenger of the vehicle

Brook Miller has a wide range of wheelchair accessible vehicles where the wheelchair user is a rear passenger in the vehicle. Which option is best will depend upon the size and type of vehicle you are looking for.

 

If you are looking for a small WAV the Fiat Qubo is a very popular option as it is the smallest WAV vehicle in our range, making driving, parking and access as easy as possible. It also comes with low advanced payments through the Motability scheme.

 

There are lots of options in the Volkswagen Caddy range, with various size and layout options.

 

If more space is required, you may find our larger WAV’s best meet your needs.

 

Where more than 1 wheelchair position is required please take a look at the Renault Master, Volkswagen Caravelle / Shuttle or Renault Trafic. Use the links below to view a range of optional seating layouts.

2. The second is where the wheelchair user is the driver of the vehicle

The wheelchair driver solution options are available in the VW Shuttle with options including a drive from position, where the wheelchair user is the driver of the vehicle driving from their wheelchair which is securely locked in place in the driver’s position.

 

We also offer an upfront passenger solution for the wheelchair user where their wheelchair is fixed in the passenger position.

 

Another option for a wheelchair user to be the driver of the vehicle is an internal transfer when the driver is able to transfer between their wheelchair and the driver’s seat. A 6-way seat can be fitted to ensure easy transfer and the wheelchair is locked in place for safety.

 

As we also offer a full range of vehicle control and driving adaptions, we can offer you a completely bespoke solution that gives you full control. At your home demonstration, our driving assessors can help make recommendations for this.

We understand you may have a lot of questions before ordering your new wheelchair accessible vehicle, especially if it is your first time using the Motability Contract Hire Scheme.

Below we have answered some of the frequently asked questions. However, if the answer to your question is not below please contact us.

What is the best Wheelchair Accessible vehicle?

There is no single answer to this question, every single person has unique needs and circumstances. That’s why at Brook Miller Mobility everything we do is bespoke around your needs, including helping you choose the right base vehicle to start with.

What is a wheelchair accessible vehicle?

In simple terms, it’s a vehicle that has been modified to allow a wheelchair user to travel in the vehicle in their wheelchair. Here at Brook Miller Mobility, we can supply a basic access solution right up to complex wheelchair driver’s solutions.

How much does it cost to make a wheelchair accessible vehicle?

The cost involved is in two parts – the base vehicle and the conversion. The overall cost is, of course, specific to the vehicle chosen and conversion required.

What is the Motability Scheme?

The Motability scheme has been in operation since 1978 and was created to help the disabled get around and remain active and as independent as possible. Providing easy and affordable access to a wheelchair accessible vehicle that is specifically built around the wheelchair users’ exact requirements.

What is an IVA test?

Every single vehicle we convert goes for a rigorous inspection and test with the government organisation VOSA. This inspection and test looks at every aspect of the vehicle to ensure its design and build is in line with all legislation and safety requirements. A pass is required to register the vehicle.

How do I maintain my wheelchair accessible vehicle?

As with any vehicle, your conversion needs looking after. Our Motability customers benefit from a free of charge annual visit to inspect and maintain the conversion, allowing preventative maintenance to take place ensuring the reliability of your vehicle. This service is also available to private purchase at minimal cost

Is there any financial assistance available?

Motability advance payments can run into thousands of pounds for a converted vehicle. Motability recognise that this isn’t always affordable for everyone who needs a converted vehicle, so they have a charity arm that awards grants to cover the cost of advance payments and additional adaptations to eligible customers.

What if I need help after delivery?

At Brook Miller Mobility, we understand you need time to try out your new vehicle in the real world. With this in mind, we will arrange to come out and see you within the first 4 weeks after delivery. On this visit, we will discuss how your vehicle is working for you and support you if any changes are required. This is a free service to all of our customers, Motability, and private purchase.

Who do I contact for help and support?

Due to the complexity of wheelchair accessible vehicles, there are many people involved, from the base vehicle manufacturer, Motability, insurance companies, conversion companies and more. At Brook Miller Mobility we understand this can be a difficult thing to navigate so we will always be here to act as a central point of contact. If you need any help during the life of your vehicle, then give us a call and we will ensure the right people are on hand to help.